Wings Shop offers a 21-day no-questions-asked replacement warranty for all products sold on the site in the event of damage or defect. Not applicable. Wings Shop will replace defective products with new products at no additional cost. Wings Shop will endeavor to replace the specific product ordered. However, if a product is out of stock/discontinued, the company reserves the right to provide a substitute product (of equal or greater value). Normal wear and tear and accidental damage are not covered by this policy. For products under warranty, customers are advised to contact the brand’s regional service center for service.

For all Eligible Products, we recommend that you contact Customer Service within 21 days of the date of shipment. All reasonable shipping charges for exchanges (returns) are the responsibility of the Digital Shop and are limited to failures on our part (eg incorrect delivery of goods or damage in transit). increase.

Otherwise, the customer is responsible for the shipping costs. Exchange flow of products

To log a case, please contact with your order details. Once confirmed, ship the product (don’t forget to include all the items you originally received).

Once the item is received, we will send a replacement to the original address.

Exceptions to Return and Exchange Policy

The following items cannot be returned or exchanged.

product of abuse

manipulated product

Electronic and other products shipped in sealed condition. Once the seal is broken, your only option is to contact the nearest customer service center of the brand.

Physical damage or defects not covered by the manufacturer’s warranty

Products returned without the original packaging and accessories (box, manufacturer’s packaging, if any), and all other items originally included in the product supplied

“We will refund you in kind within 7-10 days.”